• Co-op Bookstore Return Policy

    Returns will be accepted on eligible purchases within 7 business days with the original receipt and with the item in perfect resale condition. We reserve the right to judge the condition of returned items.

    We cannot provide refunds if you do not have the original cash register receipt.

  • Conditions applying to all refunds and exchanges:

    • Original cash register receipt, dated within seven (7) business days of purchase. No substitutes, no exceptions.
    • Item must be in perfect resale condition. We reserve the right to judge the condition of returned items; refuse a return based on the condition of the item.
    • Refund is paid in the same manner as original method of payment for purchase. Cash purchases will be refunded in cash. If you paid by credit or debit card, a refund will be issued by the same method with the original card.
  • The following are FINAL SALE items:

    • All Used Books, Textbooks, Course packs, CDs and second hand course materials.
    • All new items on Artisan Consignment*
    • Sale or Bargain Books
    • Special Order items
    • Custom-Published or Print-on-Demand materials
    • Gift Cards

    *Artisan Consignment items can include CDs, DVDs, T-Shirts, Cards, Buttons, Patches, Books etc.

  • Exchanges: Clothing and Gift Items

    Clothing and gifts may be exchanged within seven (7) business days providing you have a receipt and the items are in new, unused condition.

  • Defective Merchandise

    • Exchanges are provided for defective merchandise within 30 days of purchase, with receipt. All other considerations for exchanges are at the discretion of the worker-members of CCSCB.
  • Exam Period Restrictions

    • Textbooks purchased during exam periods are considered to be final sale.